Chaital AI Chatbot at One: New Features and Real-World Applications

As Chaital marks its first anniversary, we reflect on a year of innovation, growth, and success. Since its launch, Chaital has rapidly become an invaluable asset for organizations across various industries, showcasing its flexibility and effectiveness in streamlining communication and improving processes. From driving significant sales growth to assisting in complex system operations, Chaital’s impact has been profound. This milestone marks not just a year of service, but a year of empowering organizations to harness the power of AI-driven communication in ways that were previously unimaginable. How Organizations are using Chaital The variety of use cases we’re seeing from our clients is a testament to how flexible and useful Chaital can be. Here are a few examples of how Chaital has helped our clients simplify and improve their work processes. Facebook and Website Sales Assistant Most of Chaital’s clients use it as a frontline assistant for general questions about an organization’s products and services. Configured properly, Chaital can not only answer queries but actually close sales. One of our clients, for example, has seen close to 50% growth in sales from leads generated via Facebook Messenger by allowing Chaital to instantly address potential customers’ queries, whereas before it took them a few hours or even days to respond. System User Assistant One of the first deployments of Chaital was as an assistant in utilizing a complex integrated sales and customer relationship management system for a Philippine distribution company. Trained using the system’s extensive user manual, system users now only need to ask the chatbot how to do specific tasks, and Chaital will provide a step-by-step answer supported by screenshots and relevant links. Exam and Activities Maker Academ-e Multi Media has always been on the cutting edge of technology when it comes to deploying its learning content. When Academ-e was initially developing its content in 2020, EACOMM provided a custom text-to-speech engine capable of both Filipino and English voices to rapidly accelerate its video production process. With the advent of Generative AI last year, EACOMM offered Academ-e a heavily customized version of Chaital trained on content developed by Academ-e’s esteemed learning content developers and editors to rapidly develop exam questions and class activities for the over 1,300 learning modules that Academ-e produces. Research Assistant Chaital’s Generative AI has proven to be a very useful tool in qualitative research. For over a year now, Chaital has been helping professors from the University of the Philippines transcribe, summarize, and analyze research data from interviews and written surveys. Legal Guidance Philippine government agencies have deployed Chaital as a guide and assistant to help stakeholders understand complex and intricate government regulations. Chaital can be trained by uploading citizen charters, memorandum circulars, legal decisions, and the like to allow it to answer questions in an understandable and accurate manner. Chaital Features Due to the rapid pace of generative AI development over the past year, EACOMM is working hard to ensure Chaital’s features and capabilities are in line with what the latest technologies have to offer. Below is a summary of Chaital’s current features and capabilities. Seamless Integration Easily embed Chaital into one or more websites by simply copying and pasting the chat code. Integrate with your preferred chat engine, whether it’s LiveChat, Facebook Messenger, Viber, or another platform of your choice. Multilingual Capabilities Converse in English and over fifty other languages, including Filipino and some native dialects, ensuring accessibility and inclusivity for diverse audiences. Rich Media Support Enhance interactions by allowing the chatbot to post relevant photos or videos directly within the chat, making conversations more engaging and informative. Intelligent Messaging Utilize manual and AI-generated trigger messages to guide users through their journey, ensuring they receive timely and relevant information. Extensive Training Data Benefit from up to 1GB of text-based training data, allowing Chaital to learn and adapt to your specific organizational needs. Chaital can even crawl your web pages and databases to provide real-time, automated training of your chatbots. Unlimited Chatbots Deploy as many chatbots as your organization requires, each tailored to different aspects of your business, whether for customer support, sales, training, etc. Comprehensive Analytics Access detailed dashboards and reports that provide insights into chatbot performance, user interactions, and overall effectiveness. Chat History Management Easily search and filter chat histories by webpage/channel, date range, and more, with one year of storage included. As Chaital continues to evolve and expand its capabilities, the possibilities for enhancing communication and streamlining operations are limitless. Whether you’re looking to boost customer engagement, improve internal processes, or explore new AI-driven innovations, Chaital is ready to help your organization achieve its goals. Don’t miss the opportunity to experience the transformative power of Chaital—contact EACOMM Corporation today to learn how you can integrate this cutting-edge solution into your business strategy. Email info@eacomm.com or call us at +632 7217 0372.
Introducing Chaital: GPT-powered AI Chatbot For Your Business

We are thrilled to announce the launch of Chaital, an advanced AI Chatbot developed by EACOMM Corporation. Designed to revolutionize the way organizations interact with their customers and streamline internal processes, Chaital offers articulate responses to inquiries about your organization, assisting visitors, customers, and employees with ease. Chaital’s cutting-edge features empower businesses to harness the full potential of AI-driven communication. By integrating the same powerful AI engine that powers ChatGPT, Chaital brings unmatched intelligence and efficiency to your organization. Whether you need a responsive customer support chatbot or an internal assistant for your workforce, Chaital has got you covered. An AI Chatbot that is Easy to Use and Train Implementing Chaital within your websites or applications is a breeze. In just a matter of minutes, you can have Chaital up and running. Simply upload your training data or provide your company profile, test Chaital’s responses in our chat playground, paste the Chaital widget code on your website, and you’re good to go! Unlimited AI Chatbots With a single Chaital account, you gain the power to create chatbots for multiple websites and use cases. Engage with your website visitors, onboard employees seamlessly, provide top-notch technical support to customers and staff, and explore limitless possibilities. Designed For Business Chaital is tailored to suit your unique business requirements. We integrate and customize Chaital to seamlessly fit your organization’s needs. Chaital can effortlessly access your various databases via API, automating its training and storing responses. Additionally, Chaital can crawl your website, ensuring the information it provides is always up-to-date. Furthermore, Chaital seamlessly integrates with popular communication channels such as Viber, Whatsapp, and FB Messenger, expanding your reach to customers on their preferred platforms. Expert Support and Assistance We provide dedicated technical support to guide you through the process of training and fine-tuning your chatbots. Our team of experts is ready to assist you in maximizing the full potential of Chaital, helping your organization thrive in the digital age. Developed by EACOMM Corporation Chaital is the brainchild of EACOMM Corporation, the Philippines’ premier custom software developer. With over two decades of experience in developing innovative and customized software solutions, EACOMM is trusted by Fortune 500 companies and Government Organizations worldwide. You can rely on our expertise and commitment to excellence. Subscribe to Chaital Today Experience the power of Chaital, visit www.chaital.net, and try it out for free or email us at sales@eacomm.com to know about how Chaital can benefit your business.