Business Process Outsourcing in the Philippines

Whenever we promote or market our BPO IT services to foreign companies, it’s not only the company that we are selling but our country as well. It would be an understatement to say this has been difficult in the past with all the negative publicity that the Philippines gets from the world media. However recent news have given us more positive reasons than ever before to showcase that the Philippines is truly the ideal outsourcing destination: PH overtakes India in BPO industry—IBM report The Philippines is now the world’s leader in business support functions such as shares services and business process outsourcing after effectively overtaking India in these categories last year, according to IBM’s Latest Global Locations Trend Annual Report released recently in New York…read more Creative content industry to become Phl’s top dollar-earner The business process outsourcing ( BPO), especially the “creative content industry,” will soon surpass the remittances sent home by overseas Filipino worker as the Philippines’ highest dollar-earner in the next five years, the Philippine Commission on Information Technology and Communications (CICT) said today…read more BPO sector seen posting $25B revenue in ’15 PH seen keeping 10% share in global business The country’s business process outsourcing (BPO) industry is expected to post about $25 billion in annual revenue by 2015 as the Philippines maintains its position as one of the world’s top outsourcing destinations. This will be more than double the revenue that the booming industry is expected to register this year, placed at about $9 billion, the Business Processing Association of the Philippines’ (BPAP) latest forecasts show…read more Indian BPO sets up shop in PH A unit of India’s biggest industrial house last week launched its business process outsourcing facility in the Philippines, representing a vote of confidence from the country’s main rival in the global outsourcing industry. In a statement, Tata Consultancy Services said its BPO center in Taguig City marked its first such facility in all of Southeast Asia and its latest addition to its so-called Global Network Delivery Model (GNDM)…read more