Services
Offered
AI
and
Cognitive Computing
EACOMM Corporation harnesses the power of advanced AI and Cognitive Computing technologies to drive innovation and operational efficiency across diverse industries. With over a decade of experience in AI/ML-driven solutions, including Speech-to-Text (STT) and Text-to-Speech (TTS) technologies, we have consistently delivered impactful results through the integration of machine learning algorithms into a wide range of projects. We are rapidly adopting Generative AI, seamlessly incorporating it into our systems and solutions to further elevate our offerings. By continuously evolving with cutting-edge advancements, we empower our clients with intelligent, data-driven solutions that enhance both business performance and customer experiences.
AI-enhanced Dashboards
and
Reports
EACOMM developed E-Governance Dashboards for a city in the Philippines, integrating Machine Learning and Data Analytics to provide insights into the data processed by various city offices. The system includes features for budget and expense monitoring, detection of unusual transactions, and GIS-based statistics, such as business density analysis, identification of disaster/accident-prone areas, and land valuation.
Predictive
Transit
Monitoring
EACOMM has worked with the Department of Transportation as well as Google in deliver accurate public transit information based solely on GPS data provided by public vehicles. By utilizing Machine Learning and Data Analytics, the system automatically detects traffic violations such as overspeeding, out-of-line operations, bus bunching, and more. Additionally, it provides estimated times of arrival per stop, traffic monitoring, and start/end trip detection.
Customer Service
AI
Analytics
In collaboration with Elisha Telecom, EACOMM harnesses cutting-edge advancements in Generative AI, Large Language Models, and Natural Language Processing to deliver both quantitative and qualitative insights for Customer Service interactions. The platform offers highly accurate audio transcription across multiple sources and languages, automatic classification of customer interactions—including intent and sentiment analysis—along with customizable performance metrics. Additionally, the system ensures robust data privacy through Personal Identifiable Information (PII) filtering, safeguarding sensitive customer data with advanced security protocols.
Learning Content
Production
EACOMM is the technology partner of Academ-e Multi Media Solutions, a digital learning content producer for primary level education. To accelerate, standardize, and automate the production process, several AI tools were employed, including Text-to-Speech for voiceovers, AI-generated images using custom design templates, and AI-generated exams and quizzes based on lessons created by Academ-e’s content writers.
AI-enhanced Dashboards and Reports