In today’s fast-paced business world, delivering exceptional customer service is a key differentiator. To empower organizations in this critical area, Elisha Insights combines cutting-edge Artificial Intelligence (AI) and Natural Language Processing (NLP) technologies, providing real-time analysis of customer interactions. With its sophisticated platform, Elisha Insights is setting a new benchmark in contact center analytics. What is Elisha Insights? Elisha Insights is a comprehensive analytics solution designed to evaluate customer service interactions seamlessly. By processing video, audio, or text data through its proprietary Generative AI engine, it delivers actionable insights in near real-time. The platform’s ability to perform qualitative and quantitative …

Dynamic Online Content Management System (DO-CMS) has consistently evolved since its inception in 2006. Recognized as an award-winning content management system, DO-CMS has powered hundreds of websites across industries, thanks to its robust and customizable architecture and feature-rich environment. With the release of version 5.4, the platform continues to raise the bar by introducing a Headless .NET CMS edition—an exciting leap for developers seeking improved flexibility, performance, and security. The Evolution of DO-CMS DO-CMS has come a long way from its original design. When it was first launched, the platform catered to organizations seeking a customizable and scalable CMS solution …

As Chaital marks its first anniversary, we reflect on a year of innovation, growth, and success. Since its launch, Chaital has rapidly become an invaluable asset for organizations across various industries, showcasing its flexibility and effectiveness in streamlining communication and improving processes. From driving significant sales growth to assisting in complex system operations, Chaital’s impact has been profound. This milestone marks not just a year of service, but a year of empowering organizations to harness the power of AI-driven communication in ways that were previously unimaginable. How Organizations are using Chaital The variety of use cases we’re seeing from our …

The CiViS eGovernance System is a comprehensive E-Governance Suite designed to streamline government operations through advanced AI, data analytics, and customizable modules. For over 24 years, EACOMM Corporation has been a trusted partner in delivering custom software solutions for various government agencies. From the Department of Transportation to the Office of the Ombudsman, EACOMM’s expertise has been instrumental in modernizing operations, enhancing decision-making, and improving service delivery. Streamlined Operations with AI and Data Analytics CiViS harnesses the power of AI and data analytics to enhance decision-making and operational efficiency across various government entities. The suite is fully customizable, ensuring that …

EACOMM Corporation is excited to announce its participation as a Gold Sponsor at the NICT Summit 2024 to be held at the Crowne Plaza Manila Galleria. This prestigious event, organized by the CIO Forum, CIO Forum Foundation, Department of ICT, and CIO Academy Asia, will be held as part of the month-long celebration of National ICT Month (NICTM) 2024. The Summit, themed “Digital Governance: Navigating the Future,” aims to foster innovation and empowerment in the ICT sector, aligning with the broader NICTM 2024 theme “Bayang Digital Bagong Pilipinas.” EACOMM’s Innovations on Display At the Summit, EACOMM will showcase a range …

In the ever-evolving fields of risk management, safety, and insurance, professionals are constantly seeking tools that can streamline their workflows and enhance their effectiveness. Enter PRISM Responder, a cutting-edge mobile application specifically designed for incident and hazard reporting. Conceptualized and designed by Mr. Daniel Barlicos, a veteran with over 44 years of experience in risk management and insurance programming, and developed by EACOMM Corporation, the Philippines’ premier custom software developer, this app promises to transform how professionals respond to and manage risks on-site. Meet the Visionary Behind PRISM Mr. Daniel Barlicos brings a wealth of knowledge and expertise to the …

EACOMM Corporation, one of the Philippines’ premier custom software development studios specializing in IoT, AI, mobile, and software development, is proud to be included in Outsource Accelerator’s 2024 OA500 report. Ranking at number 463 among the top outsourcing companies globally, this recognition underscores EACOMM’s commitment to excellence and innovation in the outsourcing industry. Outsource Accelerator, renowned as the premier global outsourcing marketplace, annually releases its OA500 report, utilizing an objective methodology to evaluate and rank the top 500 outsourcing firms worldwide. The 2024 report, leveraging over 20 public metadata points, provides a comprehensive view of the global outsourcing landscape, highlighting …

In the digital age, businesses accumulate vast amounts of unstructured data, including text documents, images, and videos. Extracting valuable insights from this data can be a daunting task without the right tools and technologies. IBM Watson Discovery is a comprehensive solution designed to address this challenge by ingesting, normalizing, enriching, and searching unstructured data across various formats, including JSON, HTML, PDF, and Word documents. Leveraging Natural Language Understanding and Document Conversion capabilities, Watson Discovery empowers organizations to gain actionable insights from complex business documents. Watson Discovery: Unlocking Insights from Unstructured Data One of the key strengths of Watson Discovery lies …

Since 2001, EACOMM Corporation has been at the forefront of delivering seamlessly integrated hardware-software solutions through its seasoned team of electronics, communications, network, and computer engineers. Today, these integrated solutions have evolved into what is now commonly referred to as the “Internet of Things” (IoT). Below are some key IoT solutions that EACOMM has handled over the past twenty-plus years: Smart City System in Northern Philippines In 2018, EACOMM developed a comprehensive e-governance system for a city in the Northern Philippines. This system boasts dynamic forms and processes, multiple payment gateways, various mobile apps, and seamless IoT integration with phones …