Agentic AI: This New Form of AI Doesn’t Need Prompts
As enterprises continue to digitize operations and seek intelligent automation, the concept of Agentic AI has emerged as a defining force in the next evolution of artificial intelligence. The 2025 ISG Buyers Guide: Agentic and Generative AI serves as a vital resource for understanding the rapidly growing ecosystem of software providers addressing this technological transformation. While generative AI (GenAI) has captured attention for its content generation capabilities, it is Agentic AI that promises to revolutionize how systems autonomously execute complex tasks in dynamic environments. What is Agentic AI? ISG Research defines Agentic AI as artificial intelligence capable of taking autonomous actions based on an understanding of its environment and specific goals. Unlike GenAI, which relies on prompts to generate responses, Agentic AI functions like a digital agent—perceiving, reasoning, and acting independently across software systems. This distinction marks a fundamental shift from passive AI interaction to proactive, goal-driven behavior, making Agentic AI indispensable for process automation, workflow management, and intelligent decision support. Agentic AI vs. Generative AI: Complementary, Not Competitive While Generative AI excels at producing content—text, images, code—based on user prompts, its effectiveness is limited by accuracy issues, commonly referred to as hallucinations. Enterprises have attempted to overcome these challenges by fine-tuning large language models (LLMs), incorporating Retrieval-Augmented Generation (RAG), and investing in prompt engineering. However, when operational outcomes depend on autonomous decision-making rather than static content generation, Agentic AI becomes the more appropriate model. Agentic systems go beyond language understanding to execute complex, multi-step actions. These systems often leverage Large Action Models (LAMs) or augmented LLMs trained on sequences of decisions and outcomes. As such, AI Agents represents a more advanced capability: a software agent that can function independently to meet enterprise objectives. Market Trends and the Rise of Agentic AI Platforms Driven by the need for intelligent automation and increased ROI, enterprises are increasingly adopting Agentic AI to enhance operational efficiency. According to ISG, a third of enterprises are already investing in AI-driven business process workflow management—an area where Agentic AI plays a leading role. At the same time, the cost of operating expansive GenAI models has prompted organizations to shift towards smaller, task-specific models. This pivot has also influenced the rise of “model gardens,” where a variety of AI models, including agentic architectures, are deployed and managed for specific use cases. LLMOps—extensions of MLOps tailored for LLMs—are further maturing to accommodate the unique demands of deploying Agentic AI, from lifecycle governance to performance monitoring. Evaluating Agentic AI: Methodology and Key Leaders The ISG Buyers Guide introduces a structured, criteria-driven approach for evaluating software providers based on their Agentic AI capabilities. Enterprises are encouraged to assess platforms across five product experience dimensions—capability, adaptability, usability, manageability, and reliability—as well as customer-focused metrics like TCO/ROI and solution validation. Google Cloud, Oracle, and IBM lead the pack in providing comprehensive support for Agentic AI, scoring highly on both technical and customer experience metrics. Their platforms exhibit strong agentic capabilities, supported by robust model orchestration, developer tooling, and integration with enterprise workflows. Other notable players such as Databricks, Microsoft, and AWS have also made significant strides, offering modular toolsets that support the development and deployment of autonomous agents. ISG’s quadrant classification—Exemplary, Innovative, Merit, and Assurance—further contextualizes the maturity and enterprise fit of each provider. Strategic Implications of Agentic AI for Enterprises Deploying Agentic AI is not merely a technological choice but a strategic imperative. Autonomous agents hold the potential to reduce operational overhead, improve decision accuracy, and enable real-time responsiveness in complex business environments. However, effective adoption requires a systematic approach, including: As with any enterprise investment, the fit between a provider’s offerings and organizational needs is paramount. Overly complex systems may introduce implementation risk, while insufficient agentic functionality may limit return on investment. Unlocking Agentic AI’s Potential in the Philippines The 2025 ISG Buyers Guide highlights Agentic AI as a transformative force in enterprise technology—and its implications for the Philippines are particularly significant. As the country continues to position itself as a digital innovation hub in Southeast Asia, the adoption of Agentic AI presents a strategic opportunity to enhance competitiveness across both the public and private sectors. With a thriving business process outsourcing (BPO) industry, a rapidly growing digital economy, and increasing government investment in smart governance, the Philippines is uniquely positioned to benefit from the autonomous capabilities of AI Agents. From automating repetitive workflows in contact centers to enabling intelligent public service delivery and accelerating digital transformation in SMEs, Agentic AI can drive operational efficiency, reduce human error, and expand access to services across geographically distributed regions. Among the global leaders in this field, IBM’s watsonx platform has been recognized in the ISG Buyers Guide as a top performer in both product and customer experience. With robust capabilities in natural language processing, model governance, and enterprise-ready AI deployment, watsonx offers a comprehensive toolset for building, training, and deploying agentic systems tailored to mission-critical use cases. Its emphasis on transparency, accuracy, and responsible AI aligns with the needs of organizations seeking both innovation and compliance. Contact EACOMM about Agentic AI Today To harness the full potential of IBM watsonx and accelerate Agentic AI adoption in the Philippines, organizations are encouraged to partner with EACOMM Corporation—a trusted leader in local digital transformation. As an IBM business partner with deep expertise in AI integration and enterprise systems development, EACOMM Corporation is uniquely equipped to guide businesses and government institutions in deploying watsonx to meet their strategic objectives. For consultation, implementation, and training services related to IBM watsonx and Agentic AI solutions in the Philippines, Contact EACOMM Corporation Today and take the first step toward building an autonomous, intelligent, and future-ready enterprise.
New Next-Gen Document Tracking and Management System
EACOMM Corporation’s Next-Generation Document Tracking and Management System Effective document tracking and document management are essential for modern organizations striving to improve efficiency, maintain compliance, and secure their data. EACOMM has been developing custom-built document tracking systems for over two decades and we’ve pooled this knowledge and experience along with the latest technologies to launch our next generation system. EACOMM Corporation’s Document Tracking and Management System (DTMS) offers a comprehensive solution that streamlines how documents are received, processed, and archived. Designed for flexibility and ease of use, DTMS helps organizations reduce paperwork, enhance accountability, and ensure that every document is properly monitored throughout its lifecycle. A Smarter, Paperless Workplace At the core of the system is a drive toward a truly paperless office. By digitizing the entire document lifecycle—from submission to approval and archiving—organizations can significantly cut down on manual handling, reduce clutter, and promote environmentally responsible practices. Workflow Automation Without the Hassle One of the system’s standout features is its email-integrated workflow. DTMS allows users to complete work directly through secure email links, unlike traditional systems that require them to log in every time they need to take action. This functionality dramatically improves user adoption and response time, making day-to-day operations smoother and more efficient. The workflows themselves are fully customizable, enabling the platform to adapt to a wide variety of operational needs—from HR and procurement to legal or executive correspondence. Whether it’s routing a contract for approval or tracking internal memos, the system molds itself to how your organization works. Performance Tracking and Compliance For institutions aiming to comply with ARTA (Anti-Red Tape Authority) or ISO standards, DTMS offers built-in tracking of employee response and processing times. This makes it easy to monitor performance, identify bottlenecks, and ensure timely responses—an essential feature for any quality-driven organization. Flexible Deployment: Custom or Microsoft 365-Based EACOMM offers the system in two deployment options: as a stand-alone cloude-based solution or integrated with Microsoft 365 (M365). When built on M365, the system benefits from unified login and enterprise-grade security, utilizing your existing M365 accounts. This simplifies access control and enhances data protection through Microsoft’s robust security infrastructure. A Secure, Cloud-Based Repository All documents are stored in a secure, cloud-based repository, ensuring access from anywhere while maintaining strict control over who can view, edit, or share files. This centralization also enhances version control and audit tracking—critical for organizations that manage sensitive or regulated data. Powerful Search and Retrieval Finding the right document is quick and easy, thanks to advanced search capabilities based on both metadata and the actual content of the documents. This saves users valuable time and reduces frustration, especially in large organizations with extensive archives. Document Insights with Optional AI Integration For organizations ready to embrace next-generation technology, EACOMM’s DTMS offers optional AI-powered features, including: These features empower organizations to work not just faster, but smarter—transforming routine document handling into a strategic advantage. Optional watsonx.data Integration Adding watsonx.data to a Document Management and Tracking System (DMTS) greatly improves its functions by allowing for AI-based document analysis, better search options, and strong governance. With watsonx.data’s open, scalable lakehouse architecture, documents and their metadata can be efficiently stored, accessed, and analyzed—making it possible to automate tasks like intent recognition, summarization, sentiment analysis, and compliance evaluation. This functionality transforms routine document handling into a strategic, data-driven process. Additionally, watsonx.data brings built-in governance tools such as access controls, audit trails, and data lineage, helping organizations meet regulatory standards like ARTA and ISO. Its scalable architecture also ensures cost-efficiency as document volumes grow. Overall, the integration empowers organizations to unlock deeper insights, improve operational efficiency, and ensure secure, compliant document workflows. Inquire Today! EACOMM Corporation’s Document Tracking and Management System isn’t just a tool—it’s a platform for transformation. By combining secure cloud infrastructure, user-friendly workflows, and the power of artificial intelligence, DTMS helps organizations modernize their document processes while meeting the demands of today’s compliance and productivity standards. Contact us today to see how EACOMM’s next-generation Document Tracking and Management can benefit your organization.
The secret to AI and Fit-for-Purpose Technologies for Government Services
Presented at the 2025 DigiGov Workshop at the National Engineering Center, UP Diliman This article is based on a presentation delivered during the DigiGov Workshop: Citizen-Centric Digital Government Transformation through Fit-for-Purpose Digital Platforms, held from May 5 to 7, 2025, at the National Engineering Center, University of the Philippines, Diliman. Download the Presentation in PPT format About the Workshop Governments worldwide are accelerating their digital transformation journeys to improve service delivery, ensure transparency, and enhance operational efficiency. Central to this movement is a citizen-centric approach—a model that ensures digital initiatives respond to the real needs, expectations, and lived experiences of the public. This strategy is strengthened through the use of platform-based digital models, which promote interoperability, data sharing, and the adoption of fit-for-purpose innovations across government institutions. The DigiGov Workshop aimed to equip key decision-makers from executive departments, GOCCs, LGUs, and SUCs with the skills to craft a sustainable digitalization roadmap aligned with national priorities. It also focused on government procurement best practices, AI integration, and building resilient systems to enable inclusive and secure digital transformation. Redefining Digital Infrastructure Through Fit-for-Purpose Design In a landscape dominated by fast-evolving technology, government institutions must be cautious not to conflate innovation with complexity. The concept of fit-for-purpose technology challenges the notion that cutting-edge solutions are always better. Instead, it emphasizes relevance, efficiency, and long-term sustainability. A fit-for-purpose system is built to address specific problems using tools and methods best aligned with the actual requirements of the organization. Rather than defaulting to over-engineered or trendy solutions, it calls for a thoughtful balance between functionality, cost, and user experience. Whether the approach is fully custom-built or incorporates configurable commercial platforms, the end goal is the same: simplify processes, enhance accountability, and improve public service delivery. Equally important is the choice of infrastructure model—on-premise, cloud-based, or hybrid. This decision must be informed by institutional needs, including data sensitivity, security, budget, and capacity to maintain and scale digital solutions. The Role of Artificial Intelligence in Fit-for-Purpose Systems Artificial Intelligence (AI) has emerged as a cornerstone of modern digital transformation. When integrated into fit-for-purpose systems, AI enhances capacity not by adding complexity but by streamlining functionality. AI plays several roles: By embedding these capabilities into digital systems, government agencies can increase efficiency, accuracy, and responsiveness without sacrificing control or data integrity. Case Studies from the Field The presentation showcased several successful applications of AI-powered, fit-for-purpose technologies across Philippine government and public sector institutions: Building Systems That Serve, Not Overwhelm Digital transformation is not about deploying the most sophisticated tools available, but about making smart, sustainable, and contextually aware choices. Fit-for-purpose technologies, especially when enhanced by AI, allow government agencies to move beyond static digital adoption and into an era of responsive, inclusive, and interoperable systems. The experiences shared at the 2025 DigiGov Workshop underscore the importance of user-centered design, platform-based governance, and intentional use of emerging technologies. By focusing on actual needs, rather than aspirational technology trends, public institutions can achieve meaningful transformation that delivers real value to citizens and communities. For more information contact EACOMM Corporation at info@eacomm.com.
SPSS in the Philippines: Over 50 years of Continuous Relevance
Statistical analysis has been a cornerstone of research and decision-making across various disciplines. The 1970s marked a turning point for social sciences, as the increasing availability of computers allowed researchers to analyze data in ways that were previously impossible. At the heart of this transformation was SPSS (Statistical Package for the Social Sciences), a software tool that enabled social scientists to perform complex statistical analyses without needing advanced programming skills. Such was the influence of SPSS that the original SPSS manual (Nie, Bent & Hull, 1970) is considered one of “sociology’s most influential books.” SPSS is one of a rare breed of software that has been used, maintained, and continuously updated for over fifty years. From its early days on mainframe computers to its modern AI-powered versions under IBM, SPSS has played a crucial role in shaping the methods and scope of social science research. A personal account of SPSS in the Philippines in the 1970s The 1970s was a transformative era for data analysis. Computing technology was advancing, yet many processes remained cumbersome and required extensive manual intervention. Marcelo Robosa, Chairman of EACOMM Corporation, recalls his first encounter with SPSS in the Philippines in 1977 while working at the Institute of Labor and Manpower Studies (ILMS) under the Department of Labor. At that time, data entry was a labor-intensive task. “I got involved in the manual editing of data using pencil and paper,” Robosa shares. The data was then transferred onto punch cards using the Hollerith system, a method widely used in early computing. These punch cards were processed using mainframe computers, an experience that was vastly different from today’s real-time statistical analysis. Processing SPSS on Mainframe Computers In the late 1970s, ILMS utilized block time accounts at major computer facilities, such as the MERALCO computer facility on Ortigas Avenue. This facility housed an IBM System/360 mainframe, a behemoth of a machine that required careful environmental control, including a cold room to prevent overheating. “There was a window for receiving processing requests. We submitted a box of punch cards, and then we had to wait for the results,” Robosa recalls. The turnaround time for processing depended on the queue and could take hours or even overnight. This starkly contrasts with modern SPSS versions, where results are generated instantaneously. Errors in processing required meticulous correction. Once results were received in printed form, any inaccuracies meant locating the erroneous punch card, manually editing it, and resubmitting the batch. “To print a correct card, I had to learn how to use the punch card machine,” Robosa notes, underscoring the technical skills required at the time. Given the high demand for computing resources, ILMS later established an additional block time account at the Technology Resource Center (TRC) on Buendia Avenue, Makati. This facility used the UNIVAC 1100, another mainframe system capable of processing SPSS data. Having access to multiple computing centers helped mitigate delays caused by high user traffic. Unlike the MERALCO facility, TRC allowed users direct access to a console for editing and correction, which significantly reduced turnaround time. However, the core functions of SPSS—data definition, task execution, and data processing—remained consistent across platforms. The key difference lay in the Job Control Language (JCL) used to interact with the system. For non-programmers like Robosa, learning JCL was a challenge, but he overcame it with the help of peers he met while waiting for processing jobs. SPSS in the 1980s: Expansion and Graphical Interfaces Technological Advancements The early 1980s marked a shift from mainframe-based batch processing to more interactive computing. SPSS-X, introduced in 1983, was a significant update that allowed users to process datasets with multiple record types, a key feature that improved flexibility for researchers handling complex datasets. During this period, computers were still primarily used in universities, government agencies, and large corporations. SPSS remained a command-driven software, requiring users to input syntax commands to run statistical analyses. While this approach was effective, it limited the software’s usability to those with advanced technical knowledge. The Rise of Personal Computers and SPSS for Windows The introduction of personal computers (PCs) in the mid-1980s revolutionized how statistical analysis was performed. As PCs became more affordable and accessible, software developers began adapting programs for individual use. Recognizing this shift, SPSS Inc. started developing versions that could run on standalone computers rather than requiring access to costly mainframe systems. By 1989, SPSS introduced its first version compatible with Microsoft Windows, allowing users to run analyses on PCs without needing specialized mainframe access. This marked the beginning of SPSS’s transition to a more user-friendly interface, paving the way for broader adoption among non-specialist users. SPSS in the 1990s: The Rise of the Graphical User Interface (GUI) and Business Analytics The Introduction of SPSS with a Graphical Interface The biggest change in SPSS during the 1990s was the introduction of a graphical user interface (GUI). Before this, users had to rely on command-line syntax, which required technical expertise. With the introduction of a point-and-click interface in the early 1990s, SPSS became accessible to a much wider audience, including students, researchers, and business analysts who lacked programming skills. By SPSS 6.1 (1995), the software had a fully developed GUI that allowed users to conduct complex statistical analyses through a menu-driven system. This eliminated the need for extensive knowledge of command syntax, making SPSS significantly easier to use. Key Features Introduced in the 1990s The Lasting Impact of SPSS in the Philippines from the 1980s and 1990s By the end of the 1990s, SPSS had firmly established itself as one of the most widely used statistical software programs across academia, government, and the private sector. SPSS Made Statistical Analysis More Accessible Before SPSS, advanced statistical analysis was limited to specialists with programming expertise. The introduction of GUIs in the 1990s made statistical tools accessible to students, business professionals, and policymakers, enabling more people to apply data-driven insights in their work. SPSS Helped Establish Predictive Analytics in Business The widespread adoption of SPSS in the 1990s played a crucial role in the development of
Find Top Companies Near You with the NEW PhilippineCompanies.com
Since its launch in 2007, PhilippineCompanies.com has been a trusted Philippine business directory by top companies, helping individuals and enterprises find local businesses, service providers, and company listings with ease. Over the years, we have continuously evolved to serve the needs of business owners and consumers. Now, we are excited to introduce the newly renovated PhilippineCompanies.com, designed for a faster, smarter, and more user-friendly experience! Our redesigned website features a clean, responsive, and easy-to-navigate layout, allowing users to browse business listings seamlessly from desktops, tablets, and mobile devices. The enhanced search functionality ensures that users can quickly find companies based on industry, location, and services offered. PhilippineCompanies.com has also unveiled a new feature that makes finding top businesses easier than ever. With this enhancement, users can now explore the best companies in various categories, conveniently sorted by town and province across the Philippines. Whether you’re searching for the best hospitals in Agusan del Sur, leading construction firms in Antique, or top resorts in Aklan, our new feature allows you to navigate seamlessly through industries and locations. This provides a more intuitive and efficient way to find trusted businesses wherever you are in the country. Comprehensive Top Companies Listings by Category and Location Benefits for Businesses and Consumers For businesses, this feature provides greater visibility, allowing them to reach potential customers more effectively. Consumers, on the other hand, can easily compare and choose the best service providers in their area, making informed decisions with ease. Find Konsulta Providers for Free Healthcare The Philhealth Konsulta Program aims to offer Free Healthcare for ALL Filipinos. Checkout this in-depth discussion of the Konsulta Program and use Philippinecompanies.com to find Certified Konsulta Clinics through this comprehensive List of Konsulta Providers. View the Matatag Curriculum Guides Online Conveniently view the complete Matatag Curriculum Guide Online on your computer or phone via PhilippineCompanies.com Find a place to Stay in the Philippines Find your next Hotel, Resort, or B&B via PhilippineCompanies’ List of Hotels and Resorts. Reserve a stay directly from the website throught our partnership with Agoda.com. Stay Ahead with PhilippineCompanies.com This new feature is just one of the many innovations EACOMM Corporation is bringing to enhance business discovery in the Philippines. Whether you’re a business owner looking to expand your reach or a consumer searching for the best local services, PhilippineCompanies.com is your go-to platform. Start exploring today and discover the Top Companies in Your Town and Province!
EACOMM named IBM Philippines Rookie Partner of the Year for 2024
EACOMM Corporation is proud to be named the IBM Philippines Rookie Partner of the Year for 2024, a recognition that underscores our commitment to delivering cutting-edge technology solutions to enterprises across industries. For over two decades, EACOMM has been at the forefront of custom software development in the Philippines, helping businesses streamline operations, enhance efficiency, and drive digital transformation. This award marks a significant milestone as we expand our expertise to include IBM Enterprise Software Solutions, further strengthening our ability to provide world-class technology to local organizations. Expanding Innovation with IBM Enterprise Software Solutions The recognition as IBM Philippines Partner Rookie of the Year highlights our ongoing commitment to innovation. By integrating IBM’s enterprise-grade technologies into our offerings, we can help businesses harness the power of AI, cloud computing, data analytics, and automation to optimize workflows, improve decision-making, and gain a competitive edge. With IBM’s robust solutions and EACOMM’s industry expertise, we are well-positioned to support organizations in navigating the complexities of digital transformation. Whether it’s implementing intelligent automation, enhancing cybersecurity, or leveraging advanced data analytics, we are committed to delivering tailored solutions that drive measurable business impact. Below are just some of the IBM software EACOMM is offering: Partner with EACOMM Corporation today to maximize the use of Information Technology for your business. Contact us to learn how our expertise, combined with IBM’s industry-leading solutions, can accelerate your digital transformation journey. Reach out to our team at EACOMM Corporation and let’s build the future together.
Generative Edge AI: The next frontier for AI Tech
Generative Edge AI’s Arrival An interesting crossroad is currently being crossed in Information Technology where computer, smartphone, and tablet hardware are becoming more and more powerful and at the same time, Generative AI algorithms, that previously needed multiple, powerful servers to run, are becoming more resource-efficient. Famously, China’s DeepSeek purportedly matches or even outshines OpenAI’s GPT models and was done at a fraction of the hardware resources. Already available are smaller versions of large language models (LLMs) that can be deployed on desktops, smartphones, and even single-board computers like Raspberry Pi. As these technologies improve, instead of having dependency on a cloud-based AI model, software applications will start having their own embedded generative AI models that will run independently of the cloud. This article will explore the potential that these solutions can provide. What is Edge AI? Edge AI refers to artificial intelligence models and algorithms that run on local devices rather than relying on cloud-based processing. This paradigm shift allows AI to function closer to the source of data generation, reducing latency, enhancing privacy, and improving real-time decision-making. Edge AI has been around for several years, with applications in various fields such as surveillance cameras with license plate recognition, AI-assisted driving, industrial automation, and healthcare wearables that analyze biometric signals in realtime. The core advantage of Edge AI is its ability to function independently of internet connectivity, making it suitable for critical applications that require low-latency responses and high reliability. Moreover, as hardware capabilities continue to improve, the scope of Edge AI applications is expanding, paving the way for a new frontier: Generative Edge AI. What is Generative Edge AI? Generative Edge AI is the integration of generative AI models with edge computing devices, enabling local devices to create content, synthesize information, and generate human-like text, images, code, or audio without the need for continuous cloud access. Unlike traditional Edge AI, which is primarily focused on inference and pattern recognition, Generative Edge AI brings creativity and contextual understanding to local devices. With advancements in model optimization techniques such as quantization, pruning, and knowledge distillation, modern generative models can now fit within the limited computational and memory constraints of edge devices. This evolution makes it feasible for smartphones, IoT devices, and embedded systems to generate complex outputs without relying on cloud-based models. Advantages and Uses of Generative Edge AI 1. Reduced Latency and Real-time Performance Since Generative Edge AI operates locally, it eliminates the delay associated with cloud-based AI processing. This is particularly useful for applications requiring immediate responses, such as voice assistants, augmented reality (AR) overlays, and AI-powered creative tools. 2. Enhanced Privacy and Security One of the biggest concerns with cloud-based AI solutions is data privacy. Generative Edge AI keeps sensitive data on local devices, minimizing the risk of data breaches, unauthorized access, and regulatory compliance issues. This is crucial for industries like government, healthcare, finance, and defense, where confidentiality is paramount. 3. Offline Functionality By removing dependence on an internet connection, Generative Edge AI ensures continuous operation even in remote areas or in cases of network disruptions. This makes it invaluable for field applications such as disaster response, military operations, and rural healthcare diagnostics. 4. Cost Efficiency Cloud-based AI incurs significant costs related to data transmission, cloud storage, and processing power. Generative Edge AI reduces these operational expenses by leveraging local processing, making AI-driven applications more affordable and sustainable. 5. Industry Applications Generative Edge AI has a wide array of use cases, including: Currently Available LLMs for Generative Edge AI Several open-source LLMs have been optimized for deployment on edge devices (often referred to as Small Language Models or SLMs), including: EACOMM’s Current Efforts in Generative Edge AI EACOMM is actively researching and developing solutions that integrate Generative Edge AI into business and industrial applications. We are developing prototypes and proof-of-concepts for custom-built Generative AI Assistants that can be deployed directly on desktop PCs, smartphones, or other edge devices. These assistants eliminate reliance on cloud infrastructure, ensuring seamless functionality even in environments with poor internet connectivity while significantly reducing security and privacy risks associated with transmitting sensitive data to external servers. A notable project currently in active development for an educational client is a Retrieval-Augmented Generation (RAG) system that seamlessly integrates enterprise-grade search engines with generative AI models. This system allows users to query internal databases and receive AI-generated responses enriched with contextual data, providing more accurate and relevant information. Designed to be hosted entirely on-premise, this solution runs efficiently on standard virtual machines without the need for GPUs and can even be installed on a standalone desktop PC. By keeping all operations within the local infrastructure, the system addresses key concerns related to data privacy, regulatory compliance, and unreliable internet access—critical factors for educational institutions handling sensitive student and faculty information. What the Future Holds As Generative Edge AI continues to evolve, we can expect groundbreaking developments that will redefine how we interact with technology. The proliferation of efficient AI chips and AI-ready computers and smartphones from the likes of Apple, Nvidia, and Qualcomm, coupled with further advancements in model optimization, will make generative AI a standard feature in personal devices. Future innovations could include: The potential of Generative Edge AI is vast, and as hardware and AI models continue to improve, we are on the brink of a new era where intelligent, creative, and autonomous AI solutions become an integral part of everyday life. EACOMM remains committed to pioneering this transformation, ensuring that businesses and consumers alike can harness the full power of Generative Edge AI.
Incident Reporting and Response System for Safety & Security
EACOMM Corporation is proud to introduce PRISM Responder Enterprise Edition, a state-of-the-art Incident Reporting and Response System designed to streamline incident reporting, improve response coordination, and enhance data analysis for organizations across various industries in the Philippines and beyond. Building upon the success of our PRISM Responder App, this enterprise edition offers a centralized platform for collecting, analyzing, and responding to incidents in real-time. By leveraging AI-driven automation and intuitive reporting features, PRISM Responder Enterprise Edition empowers safety officers, first responders, and government agencies to manage and mitigate risks effectively. Key Features of PRISM Incident Reporting and Response System 1. Incident Reporting System 2. Incident Responder Mobile Application PRISM Responder provides first responders with a dedicated mobile application to streamline response efforts: 3. Incident Reporting and Response Command Center For centralized coordination and monitoring, PRISM Responder includes a powerful command center web application, equipped with: Real-World Applications of PRISM Incident Reporting and Response System Enterprise Safety and Risk Management Organizations that prioritize safety and compliance can leverage PRISM Responder for improved risk management: Campus Safety Universities and educational institutions can use PRISM Responder to protect students, faculty, and other stakeholders by: Local and National Government Agencies Local government units (LGUs) and national agencies can integrate PRISM Responder into their disaster and emergency response systems to: Request for a Presentation Today! PRISM Responder Enterprise Edition is more than just an Incident Reporting and Response System—it is a comprehensive, AI-powered solution designed to optimize incident response, enhance safety compliance, and support proactive risk management. Whether deployed in enterprises, campuses, or government agencies, PRISM Responder transforms the way organizations report, analyze, and respond to incidents. To schedule a product presentation and demonstration of the PRISM Responder Enterprise Edition and how it can benefit your organization, contact EACOMM Corporation today or email us at sales@eacomm.com.
Introducing MaaS360, an Ideal MDM for Philippine Companies
As businesses across the globe continue to embrace mobile technology, the need for a robust Mobile Device Management (MDM) solution has never been more crucial. One such solution is IBM MaaS360, which provides organizations with the tools they need to secure, manage, and monitor their mobile devices and apps. With MaaS360, Philippine companies can easily navigate the complexities of mobile device management through its array of features that can simplify their operations while enhancing security and productivity. What is MaaS360? IBM MaaS360 is a comprehensive MDM solution designed to help businesses control and secure their mobile environments. It provides businesses with centralized management of mobile devices, applications, and content across multiple platforms, including iOS, Android, and Windows devices. MaaS360 also enables secure collaboration and compliance management for organizations of all sizes. Key Features of MaaS360 Why MaaS360 Is Essential for Philippine Companies As the Philippines continues to experience rapid digital transformation, organizations are increasingly adopting mobile-first strategies to stay competitive. MaaS360 offers the perfect solution for managing the diverse range of mobile devices and applications in use today. Here are several reasons why it is a must-have for Philippine companies: EACOMM: MaaS360 Philippines Reseller As an IBM Silver Partner since 2023, EACOMM is offering MaaS360 to Philippine Companies and Government Agencies along with IBM’s other software products. MaaS360 is the perfect choice for an enterprise-grade Mobile Device Manager for the Philippines. For more information or to schedule a presentation on MaaS360 and other IBM Software Products, email us at: sales@eacomm.com, give us a call at 02 7217 0372, or click the button below.
Do Androids Dream of Electric Sheep? The Impact of High Tech AI and Robotics
As a technology-driven organization, EACOMM actively monitors emerging innovations poised to shape the future. The convergence of generative AI and robotics is on track to turn science fiction into reality within the next decade. Exploring works like Do Androids Dream of Electric Sheep? can provide valuable insights into the ethical and philosophical challenges these technologies may present. By staying well informed of these developments, EACOMM aims to contribute to a responsible and sustainable technological future. Do Androids Dream of Electric Sheep? In Philip K. Dick’s 1968 novel Do Androids Dream of Electric Sheep? (From which the 1982 film BladeRunner was based), the line between human and artificial life blurs in a dystopian future where androids — indistinguishable from humans in appearance and behavior — are created to serve and sometimes subjugate the human population. As technology continues its rapid progression, questions once confined to the realm of science fiction are increasingly entering the realm of reality. The development of humanoid robots, androids, and generative AI is advancing at a breathtaking pace, and it is not far-fetched to imagine that within the next decade, these innovations could alter the fabric of society in profound ways. In the novel, the concept of “empathy” is central to distinguishing humans from androids. Empathy, in this context, is portrayed as a uniquely human trait that allows individuals to connect with and care for one another. The protagonist, Rick Deckard, is a bounty hunter tasked with “retiring” rogue androids who have fled to Earth. As the story unfolds, Deckard faces moral dilemmas surrounding the nature of life, consciousness, and the boundaries between human and machine. These questions of what it means to be truly “alive” resonate more now than ever, as robots and AI systems approach human-like qualities. The convergence of AI and robotics technologies in the coming years will not only bring androids to life but will also redefine the very nature of work, interaction, and even the human experience. As we stand on the precipice of this technological revolution, it is important to explore how these developments might unfold, the ethical challenges they pose, and how they could change our daily lives. The Convergence of Generative AI and Robotics The first step in the potential advent of humanoid robots and androids is the development of robots that can physically mimic human movements. Over the past few years, breakthroughs in robotics have seen machines that can walk, run, and even perform intricate tasks with a level of dexterity that was once thought to be exclusive to humans. Companies like Boston Dynamics, Honda, and Tesla are leading the charge in developing robots with human-like capabilities. For instance, Boston Dynamics’ “Atlas” robot, with its advanced mobility, agility, and ability to navigate diverse environments, represents a significant leap in humanoid robotics. At the same time, artificial intelligence is progressing rapidly, providing these robots with the ability to not only move but also think, reason, and learn. While AI-powered robots have been deployed in various industries, the goal is to develop robots that can interact with humans in a more natural and intuitive way. The dream of creating robots with human-like intelligence, emotions, and even creativity is now on the horizon. This Humanoid Robot from Chinese company Unitree is available for sale today for USD 16,000.00 according to this link: https://shop.unitree.com/ The fusion of AI and robotics will bring about humanoid robots capable of performing a variety of tasks — from domestic assistance to caregiving, and even complex industrial work. The key challenge, however, lies in developing robots that not only look like humans but can also mimic the subtleties of human communication and empathy. Just as in Do Androids Dream of Electric Sheep?, the question remains: Can these machines truly understand human emotions and form connections with humans, or are they merely mimicking empathy as a programmed response? The ethical implications of these developments are profound. As robots become more human-like, questions surrounding rights, agency, and the treatment of these machines will arise. Will androids be seen as tools to be used for human benefit, or will they be granted some form of personhood or autonomy? These are the questions that society will need to grapple with as humanoid robots become more integrated into everyday life. Generative AI: Machines that Create While humanoid robots are designed to perform physical tasks, another major technological leap is the rise of generative AI — machines that can create content, make decisions, and perform cognitive functions that were once thought to be the sole domain of humans. Generative AI systems, such as OpenAI’s GPT-3 and its successors, are capable of producing realistic human-like text, art, music, and even code. These AI systems are trained on vast datasets, learning patterns and structures to generate content that can mimic the creativity of human beings. Ai-Da is the world’s first ultra-realistic robot artist, blending electronic, AI, and human inputs to create unique artworks, including drawings, performance art, and collaborative pieces. Ai-Da’s artwork “A.I. God”, a portrait of Alan Turing, sold for $1.1 million at Sotheby’s on November 7, 2024, far exceeding its estimate of $120,000 to $180,000, breaking records for art created by a humanoid robot. In the context of humanoid robots and androids, generative AI will play a crucial role in enabling these machines to process information, interact with people, and even make decisions. For example, a humanoid robot powered by generative AI could hold conversations, solve problems, and assist with tasks that require critical thinking. The AI would not simply respond to commands, but would actively engage with humans, offering solutions and insights in real time. Moreover, generative AI could also enhance the way robots interact with their environments. By processing sensory input from their surroundings, AI systems could enable robots to adapt to changing circumstances, solve new problems, and learn from experience. This level of cognitive flexibility could make robots far more useful in a variety of industries, from healthcare to education, to manufacturing and logistics. As AI continues to evolve,
Reflecting on 2024: A Year of Innovation and Growth at EACOMM
As 2024 draws to a close, we at EACOMM reflect on an exciting year of progress, innovation, and collaboration. This year, we focused on leveraging cutting-edge technology to create meaningful solutions that empower businesses and enhance public services. Major Achievements in 2024 Celebrating Our Team and Partnerships None of these achievements would have been possible without the dedication of our talented team and the trust of our clients and partners. Our collaborations this year have been a testament to the power of teamwork and shared vision. From codeveloping groundbreaking applications to supporting large-scale digital transformations, we have collectively made a lasting impact. On behalf of everyone at EACOMM, we wish you a joyous holiday season and a prosperous New Year! Together, let’s continue to innovate, create, and transform in 2025.
Improved Customer Service with the latest in AI Insights
In today’s fast-paced business world, delivering exceptional customer service is a key differentiator. To empower organizations in this critical area, Elisha Insights combines cutting-edge Artificial Intelligence (AI) and Natural Language Processing (NLP) technologies, providing real-time analysis of customer interactions. With its sophisticated platform, Elisha Insights is setting a new benchmark in contact center analytics. What is Elisha Insights? Elisha Insights is a comprehensive analytics solution designed to evaluate customer service interactions seamlessly. By processing video, audio, or text data through its proprietary Generative AI engine, it delivers actionable insights in near real-time. The platform’s ability to perform qualitative and quantitative analysis makes it an indispensable tool for enhancing customer satisfaction and operational efficiency. Key Features Why Choose Elisha Insights? Elisha Insights is more than a tool; it’s a strategic partner for businesses aiming to elevate their customer service experience. By leveraging advanced analytics, companies can transform their contact centers into hubs of excellence. For more information, visit Elisha Telecom or contact sales@elishatelecom.com
DO-CMS 5.4: A new Headless Microsoft .NET CMS
Dynamic Online Content Management System (DO-CMS) has consistently evolved since its inception in 2006. Recognized as an award-winning content management system, DO-CMS has powered hundreds of websites across industries, thanks to its robust and customizable architecture and feature-rich environment. With the release of version 5.4, the platform continues to raise the bar by introducing a Headless .NET CMS edition—an exciting leap for developers seeking improved flexibility, performance, and security. The Evolution of DO-CMS DO-CMS has come a long way from its original design. When it was first launched, the platform catered to organizations seeking a customizable and scalable CMS solution for their online presence. Over the years, it has been refined to meet modern web standards and adapt to evolving content management demands. The 5.0 edition marked a significant shift by transforming DO-CMS into a headless CMS, providing users with more flexibility in how they manage, deliver, and present content. What Is a Headless .NET CMS? A headless CMS decouples the content management backend from the frontend presentation layer. In a traditional CMS, the backend and frontend are tightly integrated, meaning the CMS controls how content is displayed. A headless CMS, by contrast, stores and delivers content via APIs without imposing any restrictions on how or where the content is presented. This allows developers to use any frontend technology they prefer (React, Angular, Vue.js, etc.), giving them the freedom to create rich, dynamic user experiences. Built using .NET, a Headless .NET CMS is a feasible solution for enterprise and organizations fully invested in the Microsoft plaftorm. Key Advantages of a Headless CMS DO-CMS 5.4: A .NET CMS The release of DO-CMS 5.4, which introduces the .NET edition, opens up a new chapter for the platform. Built on Microsoft’s popular.NET framework, this edition brings several benefits to developers and organizations alike: 1. Performance Boost with .NET The .NET framework is known for its high performance, especially in web applications. By leveraging .NET’s optimized memory management, background compilation, and just-in-time (JIT) compilation, DO-CMS 5.4 ensures faster page loads and a smoother overall experience. 2. Strong Security Features Security is a major focus in the .NET edition of DO-CMS. The platform now includes enhanced security protocols such as built-in encryption, advanced authentication features, and role-based access controls. Additionally, Microsoft’s extensive security patches and updates provide continuous protection against vulnerabilities. 3. Cross-Platform Support One of the major advantages of using .NET Core is its cross-platform compatibility. With the .NET edition, developers can deploy DO-CMS on Windows, macOS, or Linux environments, making it more versatile and adaptable to different development workflows. 4. Seamless Integration with Enterprise Tools The .NET edition of DO-CMS allows for seamless integration with Microsoft’s suite of enterprise tools, including Azure, Power BI, and Active Directory. This makes it an attractive choice for businesses already using Microsoft’s ecosystem, as it ensures streamlined workflows and easy data integration. 5. Optimized API-Driven Development With its headless structure and .NET framework, DO-CMS 5.4 optimizes API-driven development. The system’s APIs are faster, more responsive, and compatible with most modern development frameworks. This means that building highly dynamic and personalized user interfaces is easier and more efficient. 6. Fully customizable and expandable One key feature of DO-CMS is it is fully customizable and expandable. Designed and developed completely in-house by EACOMM Corporation, we can easily add new features and specialized modules as needed. Get a Headless .NET CMS Today With over two decades of experience in deploying content management systems, EACOMM Corporation has consistently delivered innovative, scalable, and tailored solutions for businesses across industries. If you’re looking to harness the full potential of a headless .NET content management system, our team of experts is ready to guide you through every stage—from development to seamless integration. Contact EACOMM today to discover how we can empower your organization with a cutting-edge content management system designed to meet your unique needs. Contact EACOMM Corporation:Tel: +632 7217 0372Email: info@eacomm.com
Chaital AI Chatbot at One: New Features and Real-World Applications
As Chaital marks its first anniversary, we reflect on a year of innovation, growth, and success. Since its launch, Chaital has rapidly become an invaluable asset for organizations across various industries, showcasing its flexibility and effectiveness in streamlining communication and improving processes. From driving significant sales growth to assisting in complex system operations, Chaital’s impact has been profound. This milestone marks not just a year of service, but a year of empowering organizations to harness the power of AI-driven communication in ways that were previously unimaginable. How Organizations are using Chaital The variety of use cases we’re seeing from our clients is a testament to how flexible and useful Chaital can be. Here are a few examples of how Chaital has helped our clients simplify and improve their work processes. Facebook and Website Sales Assistant Most of Chaital’s clients use it as a frontline assistant for general questions about an organization’s products and services. Configured properly, Chaital can not only answer queries but actually close sales. One of our clients, for example, has seen close to 50% growth in sales from leads generated via Facebook Messenger by allowing Chaital to instantly address potential customers’ queries, whereas before it took them a few hours or even days to respond. System User Assistant One of the first deployments of Chaital was as an assistant in utilizing a complex integrated sales and customer relationship management system for a Philippine distribution company. Trained using the system’s extensive user manual, system users now only need to ask the chatbot how to do specific tasks, and Chaital will provide a step-by-step answer supported by screenshots and relevant links. Exam and Activities Maker Academ-e Multi Media has always been on the cutting edge of technology when it comes to deploying its learning content. When Academ-e was initially developing its content in 2020, EACOMM provided a custom text-to-speech engine capable of both Filipino and English voices to rapidly accelerate its video production process. With the advent of Generative AI last year, EACOMM offered Academ-e a heavily customized version of Chaital trained on content developed by Academ-e’s esteemed learning content developers and editors to rapidly develop exam questions and class activities for the over 1,300 learning modules that Academ-e produces. Research Assistant Chaital’s Generative AI has proven to be a very useful tool in qualitative research. For over a year now, Chaital has been helping professors from the University of the Philippines transcribe, summarize, and analyze research data from interviews and written surveys. Legal Guidance Philippine government agencies have deployed Chaital as a guide and assistant to help stakeholders understand complex and intricate government regulations. Chaital can be trained by uploading citizen charters, memorandum circulars, legal decisions, and the like to allow it to answer questions in an understandable and accurate manner. Chaital Features Due to the rapid pace of generative AI development over the past year, EACOMM is working hard to ensure Chaital’s features and capabilities are in line with what the latest technologies have to offer. Below is a summary of Chaital’s current features and capabilities. Seamless Integration Easily embed Chaital into one or more websites by simply copying and pasting the chat code. Integrate with your preferred chat engine, whether it’s LiveChat, Facebook Messenger, Viber, or another platform of your choice. Multilingual Capabilities Converse in English and over fifty other languages, including Filipino and some native dialects, ensuring accessibility and inclusivity for diverse audiences. Rich Media Support Enhance interactions by allowing the chatbot to post relevant photos or videos directly within the chat, making conversations more engaging and informative. Intelligent Messaging Utilize manual and AI-generated trigger messages to guide users through their journey, ensuring they receive timely and relevant information. Extensive Training Data Benefit from up to 1GB of text-based training data, allowing Chaital to learn and adapt to your specific organizational needs. Chaital can even crawl your web pages and databases to provide real-time, automated training of your chatbots. Unlimited Chatbots Deploy as many chatbots as your organization requires, each tailored to different aspects of your business, whether for customer support, sales, training, etc. Comprehensive Analytics Access detailed dashboards and reports that provide insights into chatbot performance, user interactions, and overall effectiveness. Chat History Management Easily search and filter chat histories by webpage/channel, date range, and more, with one year of storage included. As Chaital continues to evolve and expand its capabilities, the possibilities for enhancing communication and streamlining operations are limitless. Whether you’re looking to boost customer engagement, improve internal processes, or explore new AI-driven innovations, Chaital is ready to help your organization achieve its goals. Don’t miss the opportunity to experience the transformative power of Chaital—contact EACOMM Corporation today to learn how you can integrate this cutting-edge solution into your business strategy. Email info@eacomm.com or call us at +632 7217 0372.
CiViS eGovernance System: The Latest Tech for Public Service
The CiViS eGovernance System is a comprehensive E-Governance Suite designed to streamline government operations through advanced AI, data analytics, and customizable modules. For over 24 years, EACOMM Corporation has been a trusted partner in delivering custom software solutions for various government agencies. From the Department of Transportation to the Office of the Ombudsman, EACOMM’s expertise has been instrumental in modernizing operations, enhancing decision-making, and improving service delivery. Streamlined Operations with AI and Data Analytics CiViS harnesses the power of AI and data analytics to enhance decision-making and operational efficiency across various government entities. The suite is fully customizable, ensuring that it meets the unique needs of different departments and agencies. Its hybrid cloud architecture provides the flexibility and scalability required to handle the dynamic nature of government operations, allowing for seamless integration and deployment. Human Resource Information System (HRIS) Managing human resources is crucial for any organization, and government agencies are no exception. The HRIS module in CiViS organizes employee records, monitors attendance, and manages payroll efficiently. It also facilitates training and leave management, ensuring that employees are well-supported and productive. With real-time insights and customizable reports, agencies can make informed decisions regarding their workforce. Finance Management System Financial management is at the heart of government operations. CiViS offers a comprehensive Finance Management System with a dashboard that provides detailed budget insights. The system includes GAA-compliant modules, ensuring adherence to government accounting standards. It streamlines the handling of purchase orders and disbursements, making financial processes more efficient and transparent. Property and Inventory System Keeping track of assets and supplies is essential for any government agency. The Property and Inventory System within CiViS categorizes and tracks assets and supplies with ease. Features like barcode/QR code identification and low supply alerts ensure efficient supply control. The dynamic dashboard interface provides a real-time overview, helping agencies manage their resources effectively. Document Tracking and Management System Efficient document processing and delivery are crucial for government service delivery. CiViS includes a Document Tracking and Management System aligned with Republic Act No. 11032, enhancing service delivery standards. This system ensures that documents are processed and delivered efficiently, reducing delays and improving overall service quality. Ticketing System Feedback and incident reporting are vital for continuous improvement. The CiViS Ticketing System allows users to report incidents and provide feedback easily. By monitoring performance, agencies can identify areas for improvement and ensure better service delivery to the public. Local Government Unit (LGU) System The LGU System within CiViS is tailored for local government units, providing an executive dashboard for real-time updates. The BPLO system streamlines business permit processing, making it faster and more efficient. The Assessor’s Office system enhances property tax management, while the Treasury Office system ensures seamless financial transactions. Together, these modules support local governments in delivering high-quality services to their constituents. CiViS eGovernance System by EACOMM Corporation is a powerful software suite designed to meet the diverse needs of government agencies. By integrating advanced AI, data analytics, and customizable modules, CiViS enhances decision-making, operational efficiency, and service delivery. With over two decades of experience in developing custom software for the government, EACOMM Corporation continues to be a trusted partner in driving digital transformation and improving governance. For more information on how CiViS can transform your agency’s operations, contact us at sales@eacomm.com or call +632 7217 0372. Let’s work together to achieve efficient and effective governance. Download the CiViS eGovernance System Brochure.
Preview EACOMM’s latest offerings at the NICT Summit 2024
EACOMM Corporation is excited to announce its participation as a Gold Sponsor at the NICT Summit 2024 to be held at the Crowne Plaza Manila Galleria. This prestigious event, organized by the CIO Forum, CIO Forum Foundation, Department of ICT, and CIO Academy Asia, will be held as part of the month-long celebration of National ICT Month (NICTM) 2024. The Summit, themed “Digital Governance: Navigating the Future,” aims to foster innovation and empowerment in the ICT sector, aligning with the broader NICTM 2024 theme “Bayang Digital Bagong Pilipinas.” EACOMM’s Innovations on Display At the Summit, EACOMM will showcase a range of cutting-edge solutions designed to drive digital transformation across various sectors. Our exhibit will feature: PRISM Responder: AI-Powered Incident and Hazard Reporting App PRISM Responder is an advanced AI-powered application that revolutionizes incident and hazard reporting. It leverages artificial intelligence to streamline the reporting process, ensuring accurate and timely information dissemination during emergencies. This innovative tool enhances public safety by enabling quick response times and efficient resource allocation. Elisha Insights: Customer Service AI-Powered Analytics System Elisha Insights is a powerful analytics system that utilizes AI to transform customer service operations. By analyzing vast amounts of data, it provides actionable insights that help businesses improve customer satisfaction and operational efficiency. This system is designed to understand customer needs better and predict trends, allowing for proactive service improvements. CiViS: E-Governance Suite of Software Applications CiViS is EACOMM’s comprehensive suite of e-governance applications, aimed at modernizing government operations and services. This suite includes modules for digital records management, citizen engagement, and workflow automation, all designed to enhance transparency, efficiency, and accessibility in government processes. IBM Watsonx AI Products EACOMM will also present IBM Watsonx AI products, showcasing how these advanced AI solutions can be integrated into various business and government applications to drive innovation and efficiency. These products are designed to provide robust AI capabilities, from natural language processing to machine learning, empowering organizations to harness the full potential of AI. About the NICT Summit 2024 The National ICT Summit 2024, a flagship event of NICTM 2024, brings together key stakeholders from the government and private sectors to discuss and showcase the latest ICT strategies and innovations. The Summit’s theme, “Digital Governance: Navigating the Future,” emphasizes the importance of strategic ICT planning and collaboration to drive the nation’s digital transformation. Key Highlights of the Summit EACOMM’s Commitment to Digital Transformation As a leading custom software development studio, EACOMM is dedicated to advancing digital transformation through innovative solutions. Our participation in the NICT Summit 2024 underscores our commitment to supporting the government’s vision of a digitally empowered Philippines. We believe that our cutting-edge products will significantly contribute to the ongoing efforts to modernize and improve governance and public services. Join us at the NICT Summit 2024 to explore these innovations and discuss how we can work together to navigate the future of digital governance. For more information about our products and services, visit our exhibit or contact us directly. We look forward to engaging with fellow ICT professionals and stakeholders at the Summit and contributing to the dialogue on the future of digital governance in the Philippines. See you there!
PRISM Responder: Incident and Hazard Reporting App Powered by AI
In the ever-evolving fields of risk management, safety, and insurance, professionals are constantly seeking tools that can streamline their workflows and enhance their effectiveness. Enter PRISM Responder, a cutting-edge mobile application specifically designed for incident and hazard reporting. Conceptualized and designed by Mr. Daniel Barlicos, a veteran with over 44 years of experience in risk management and insurance programming, and developed by EACOMM Corporation, the Philippines’ premier custom software developer, this app promises to transform how professionals respond to and manage risks on-site. Meet the Visionary Behind PRISM Mr. Daniel Barlicos brings a wealth of knowledge and expertise to the design of PRISM (Predictive Risk, Insurance, and Safety Management) system. With specialized competencies in employee benefits consulting, behavior-based safety, loss control management, and insurance brokerage, he has spent decades refining a universal risk management system. PRISM integrates seven key risk management disciplines: Enterprise Risk Management, Business Continuity Management, Crisis Management, Compliance Risk Management, Portfolio Risk Management, Loss Control and Safety Management, and Insurance and Claims Management. Developed by the Philippines’ Premier Developer EACOMM Corporation, the Philippines’ leading custom software developer, partnered with Mr. Barlicos to bring PRISM Responder to life. With over 20 years of experience serving Fortune 500 companies, government agencies, and top educational institutions, EACOMM Corporation has a proven track record of delivering high-quality applications and systems. The Power of PRISM PRISM Responder is part of the PRISM array of applications designed to ease the work of professionals in Enterprise Risk Management, Loss Control and Safety Management, and Insurance and Claims Management. While these applications are valuable individually, they become even more powerful when integrated into a single enterprise-wide system. This integration connects all workflows, allowing organizations to perform all risk management functions on one platform with a unified database. Tailored for Filipino Professionals, Ready for the World PRISM has been developed with Filipino risk, safety, and insurance managers in mind, working across various industry categories. Although designed for Philippine professionals, the applications conform to ISO standards, making them suitable for international users as well. For decades, Filipino professionals have diligently worked to help their companies and individuals adapt, evolve, and thrive amidst disruptive risks. However, organizational silos and disparate data sources have hindered their ability to provide data-driven insights for sound risk-taking decisions. This fragmentation increases the total cost of managing risks (TCOR), stifles innovation, and conceals risks, creating a disconnect between their efforts and organizational goals. Empowering Professionals with Predictive Knowledge PRISM Responder was developed to empower risk, safety, and insurance managers, enabling them to become influential figures within their organizations. By utilizing PRISM tools and predictive knowledge from a single-source database, users can generate relevant data analytics and powerful reports, transforming them into high-caliber professionals. Rapid Incident and Hazard Reporting with PRISM Responder PRISM Responder is an AI-powered mobile application designed for risk, safety, and claims professionals to quickly respond to incidents on-site. Its real-time navigational features allow users to gather data and report to management teams the magnitude of risks, hazards, and the extent of damage and injury from an incident. Key Features of PRISM Responder: This app is particularly useful for inspectors and surveyors who regularly visit the field to identify and recognize risks and hazards that could potentially become incidents if not addressed with appropriate controls and mitigating measures. By using PRISM Responder, professionals can collect and gather relevant data in real time, managing risks and controlling the potentially damaging effects of hazards in any environment. For more information about PRISM Responder, email us at info@eacomm.com. Or call us at +63 2 7217 0372.
EACOMM Corporation makes it to the OA500
EACOMM Corporation, one of the Philippines’ premier custom software development studios specializing in IoT, AI, mobile, and software development, is proud to be included in Outsource Accelerator’s 2024 OA500 report. Ranking at number 463 among the top outsourcing companies globally, this recognition underscores EACOMM’s commitment to excellence and innovation in the outsourcing industry. Outsource Accelerator, renowned as the premier global outsourcing marketplace, annually releases its OA500 report, utilizing an objective methodology to evaluate and rank the top 500 outsourcing firms worldwide. The 2024 report, leveraging over 20 public metadata points, provides a comprehensive view of the global outsourcing landscape, highlighting key trends and insights. Here are the key highlights from the 2024 OA500 Analysis: 1. Industry Growth: The OA500 firms collectively generated a remarkable $590.87 billion in revenue, reflecting a notable 13.8% increase from the previous year. Despite constituting only 17.5% of companies, they account for a significant 94.7% of the industry revenue and 97.9% of the total industry workforce. 2. Online Presence: While OA500 firms captured 92.5% of the total industry web traffic, there was a concerning 23% year-on-year decline in online traffic. This trend underscores the evolving landscape of digital engagement and presents opportunities for strategic online positioning. 3. Global Dominance: The presence of the top 500 firms spans across 11,493 locations worldwide, with over half headquartered in the United States. This global footprint underscores the widespread impact and reach of outsourcing services. 4. Employee Satisfaction: Small and mid-sized OA500 firms garnered an average Glassdoor rating of 4.1, indicative of positive workplace cultures and high employee engagement. Conversely, large OA500 companies maintained an average rating of 3.7. 5. Emerging Trends: The healthcare outsourcing segment witnessed substantial growth, fueled by the ongoing healthcare staffing crisis in the United States. Furthermore, emerging technologies and specialized services are poised to unlock new capabilities, driving organizational transformation. Derek Gallimore, Founder and CEO of Outsource Accelerator, remarked, “The 2024 OA500 report provides unparalleled insights into the top 500 outsourcing firms globally, offering a comprehensive analysis of their progress and industry trends.” This report serves as a valuable resource for stakeholders navigating the dynamic outsourcing landscape. While professional services giant Accenture retains the top spot, EACOMM Corporation’s inclusion among the elite ranks of the OA500 underscores its dedication to delivering exceptional outsourcing solutions.
Watsonx Assistant and Discovery: Unlock your Unstructured Data
In the digital age, businesses accumulate vast amounts of unstructured data, including text documents, images, and videos. Extracting valuable insights from this data can be a daunting task without the right tools and technologies. IBM Watson Discovery is a comprehensive solution designed to address this challenge by ingesting, normalizing, enriching, and searching unstructured data across various formats, including JSON, HTML, PDF, and Word documents. Leveraging Natural Language Understanding and Document Conversion capabilities, Watson Discovery empowers organizations to gain actionable insights from complex business documents. Watson Discovery: Unlocking Insights from Unstructured Data One of the key strengths of Watson Discovery lies in its ability to extract insights from unstructured data effortlessly. By leveraging advanced AI algorithms, Watson Discovery can analyze text documents and extract relevant information, enabling organizations to uncover hidden patterns, trends, and relationships within their data. Moreover, Watson Discovery’s intuitive UI tools facilitate easy uploading, enrichment, and indexing of large collections of data, streamlining the data discovery process. Whether deployed as a cloud service or on-premise, Watson Discovery offers unparalleled flexibility and scalability, making it an ideal choice for organizations of all sizes. Empowering AI-Driven Decision Making Watson Discovery goes beyond traditional search capabilities by enabling organizations to train AI models to understand their content better. By utilizing natural language queries, users can quickly find relevant answers and insights based on their documents, empowering data-driven decision-making processes. Whether it’s analyzing customer feedback, extracting key information from research reports, or uncovering market trends, Watson Discovery equips organizations with the tools they need to unlock the full potential of their unstructured data. Watsonx Assistant: Revolutionizing User Interaction with AI While Watson Discovery enables organizations to extract insights from unstructured data, Watsonx Assistant serves as a user-friendly interface for accessing these insights through conversational AI. Powered by large language models (LLMs), Watson Assistant offers fast and friendly customer care experiences, allowing users to interact with AI-powered voice agents and chatbots seamlessly. Moreover, Watson Assistant can be easily integrated with Watson Discovery, enabling organizations to deliver insights gained from Watson Discovery directly to users through intuitive conversational interfaces. Enhancing User Experience with Watson Assistant and Watson Discovery Integration The integration of Watson Assistant with Watson Discovery offers significant benefits for organizations seeking to enhance the user experience and streamline data access. By leveraging Watson Assistant as a front-end interface, organizations can provide users with intuitive access to insights gained from Watson Discovery without the need for extensive coding skills. Whether it’s querying specific data points, retrieving relevant documents, or receiving personalized recommendations, users can interact with Watson Assistant effortlessly, facilitating seamless knowledge discovery and decision-making. Use Case: Government Agencies and Local Government Units Government agencies and LGUs are ideal users of Watson Assistant and Watson Discovery. Most, if not all, LGUs and government agencies in the Philippines have piles and piles of unstructured data in the form of scanned documents, pdf files, photographs, etc., as well as structured data in Excel spreadsheets and siloed information systems. Whereas before, organizing all this information would mean a massive undertaking in terms of data standardization and normalization, Watson Discovery eliminates this need by using AI to make sense of the various data sources. Watsonx Assistant then comes in to greatly simplify the search and querying of this information without the need to develop specialized queries and reports. Use Case: Logistics and Supply Chain Management One of the primary benefits of integrating Watson Assistant with Watson Discovery in logistics is the facilitation of seamless communication and decision-making processes. For example, within a logistics company’s internal operations, employees can utilize a Watson Assistant-powered chatbot to quickly retrieve information regarding inventory levels, shipment statuses, and warehouse locations. By connecting to Watson Discovery, the chatbot can access vast repositories of data, enabling employees to make informed decisions in real-time without the need to navigate multiple systems or interfaces. Furthermore, in scenarios where external stakeholders, such as customers or suppliers, require updates on shipment progress or service inquiries, Watson Assistant can serve as a user-friendly interface for interacting with Watson Discovery-powered insights. Customers can engage in natural-language conversations with a chatbot to track their orders, request delivery updates, or inquire about product availability. Behind the scenes, Watson Discovery processes these queries, retrieves relevant information from databases or documents, and presents accurate responses to the users via the Assistant interface. Unlock your data today! Organizations can improve decision-making, streamline operations, and improve the user experience across a variety of domains by utilizing Watson Discovery’s abilities to analyze unstructured data and produce actionable insights in conjunction with Watson Assistant’s simple conversational interface. EACOMM Corporation is an IBM Silver Partner, specializing in IBM’s powerful suite of AI products and services for enterprises. Contact us today and avail yourself of a free trial and proof-of-concept demonstration of Watsonx Assistant and Watson Discovery!
IoT Solutions by EACOMM: 20+ years of innovative systems development.
Since 2001, EACOMM Corporation has been at the forefront of delivering seamlessly integrated hardware-software solutions through its seasoned team of electronics, communications, network, and computer engineers. Today, these integrated solutions have evolved into what is now commonly referred to as the “Internet of Things” (IoT). Below are some key IoT solutions that EACOMM has handled over the past twenty-plus years: Smart City System in Northern Philippines In 2018, EACOMM developed a comprehensive e-governance system for a city in the Northern Philippines. This system boasts dynamic forms and processes, multiple payment gateways, various mobile apps, and seamless IoT integration with phones and CCTVs. The result is an interconnected urban infrastructure that enhances efficiency, transparency, and citizen engagement. Real-time Weather and Environment Monitoring in Australian Agriculture EACOMM developed real-time dashboards and map visualization for a leading provider of IoT services for the Australian agriculture industry. By monitoring sensor data from client farms and integrating information from sources like the Australian Bureau of Meteorology and Weather.com, EACOMM’s solution empowers farmers with real-time, critical insights for informed decision-making. Real-time Transit Data Collaboration with Google Since 2012, EACOMM has collaborated with Google to create static and real-time feeds using the GTFS and GTFS-RT data formats for various locations, including the Philippines, Singapore, Jakarta, Queensland, and Bangkok. This initiative has significantly improved public transportation experiences by providing commuters with accurate and up-to-date information. Port Management System Proof of Concept In 2021, EACOMM designed a proof-of-concept for a port management system. The system would utilize Vessel Traffic Services (VST) and Automatic Identification System (AIS) data to automate the management of ship docking and movement. Public Transport Monitoring Across the Philippines Collaborating with the Philippine Government, EACOMM developed a public utility vehicle (PUV) monitoring system. This sophisticated system captures and analyzes real-time GPS data from over 100,000 PUVs nationwide, addressing issues like overspeeding, out-of-line routes, bus bunching, and providing estimated arrival times. It also contributes to traffic monitoring initiatives, enhancing overall transportation management. Real-time Livestock Management for Poultry Farms EACOMM’s IoT expertise extends to agriculture with real-time livestock management solutions. By utilizing mobile apps, CCTV, and environmental sensors, EACOMM enables poultry farmers to monitor conditions such as temperature and humidity, ensuring the well-being of their livestock. Real-time Temperature Monitoring: Ensuring Cold Chain Integrity EACOMM provided GSM/SMS-based real-time temperature monitoring for cold warehouses across Metro Manila for a major veterinary medicine distributor. This initiative is crucial to maintaining the integrity of cold chains, especially in the pharmaceutical and food industries. Odyssey Super Kiosk: A Glimpse into the Past In 2005, EACOMM developed an interactive kiosk called the Odyssey Super Kiosk. This platform allowed users to download ringtones, MP3s, videos, wallpapers, and more in Odyssey Music Stores, providing an early glimpse into the evolving landscape of digital content distribution. Data Transmission over FM Radio: Bridging the Gap from 2001 to 2003 In the early 2000s, EACOMM developed a proof-of-concept for transmitting data to LED billboards for AdSpace Specialists Inc. using unused frequencies in FM radio stations. This pioneering effort demonstrated EACOMM’s ability to adapt and innovate, even in the nascent stages of IoT development. EACOMM Corporation’s IoT projects are a testament to our commitment to technological innovation and the transformative power of connectivity. By seamlessly integrating IoT solutions into various industries, EACOMM continues to push the boundaries of what is possible, creating a future where connectivity enhances efficiency, sustainability, and overall quality of life. For more information on EACOMM’s IoT solutions, visit their website here, or reach out via email at info@eacomm.com or by calling +63 2 7217 0372.
Happy New Year! A Preview of Generative AI in 2024
As EACOMM bids farewell to another year and steps into the uncharted territory of 2024, it’s a perfect moment to reflect on the strides we’ve made in the realm of generative artificial intelligence (AI) and cast our gaze toward the exciting developments that lie ahead. The past year has been a testament to the incredible potential of AI, and 2024 promises to be a groundbreaking chapter in the evolution of generative AI technology. A Year of Achievements and Progress Before we delve into the future, let’s celebrate the milestones achieved in 2023. By using tools from Openai, Midjourney, Stability, IBM WatsonX, Google, and more, generative AI has continued to push the envelope of what is possible. From generating human-like text to aiding in creative endeavors, the applications have been vast and transformative. In 2023, we witnessed advancements in natural language processing, image generation, and even music composition, showcasing the versatility of generative AI. Businesses embraced AI-driven solutions to streamline processes, and creative professionals found new avenues for inspiration. Generative AI in 2024 1. Enhanced Understanding of Context: As we move into 2024, expect generative AI to demonstrate a deeper understanding of context. AI models will become more adept at grasping nuanced conversations, resulting in more accurate and contextually relevant responses. This development is poised to improve user experiences across various applications. 2. Ethical AI and Responsible Innovation: The ethical considerations surrounding AI will take center stage in 2024. There will be increased emphasis on responsible AI development, with a focus on minimizing biases and ensuring transparency. As the technology matures, the industry will continue to grapple with questions of ethics, privacy, and accountability. 3. Interdisciplinary Collaborations: The synergy between generative AI and other disciplines will become more pronounced in the coming year. Expect to see collaborations between AI researchers, artists, writers, and scientists, leading to innovative projects that blend creativity and technology in unprecedented ways. 4. Customizable AI Solutions: In 2024, we anticipate the emergence of more customizable AI solutions. Businesses and individuals will have the ability to tailor AI models to their specific needs, enabling a more personalized and efficient integration of generative AI into various workflows. 5. Advancements in Multimodal AI: The integration of multiple modalities—text, image, and possibly even audio—will be a key focus in 2024. This will open new possibilities for creative expression and problem-solving, as AI models gain the ability to understand and generate content across different formats. Embracing the Future with Optimism As we usher in the new year, let’s approach the future of generative AI with optimism and a commitment to responsible innovation. The potential for positive impact is immense, from revolutionizing industries to fostering new forms of artistic expression. EACOMM can help you embark on a journey into 2024, where the boundaries of what’s possible continue to expand, driven by the ever-evolving capabilities of generative artificial intelligence. EACOMM Corporation wishes you a Happy New Year filled with innovation, creativity, and the boundless possibilities of the AI-powered future!