Elisha Insights is a Finalist for TWO Comms Council UK 2025 Awards!

We’re thrilled to share that Elisha Insights, the advanced contact center analytics solution from Elisha Telecom, has been named a Finalist in two prestigious categories at the Comms Council UK Awards 2025: Best Innovation and Best Comms Application. The Comms Council UK Awards celebrate the best in British telecoms, spotlighting cutting-edge technology and outstanding contributions to the communications sector. To be shortlisted in not one, but two major categories is a significant recognition of Elisha Telecom’s relentless commitment to innovation, customer service, and AI-driven excellence. Redefining Customer Experience with Elisha Insights At the heart of Elisha Insights lies a powerful...

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Agentic AI: This New Form of AI Doesn’t Need Prompts

As enterprises continue to digitize operations and seek intelligent automation, the concept of Agentic AI has emerged as a defining force in the next evolution of artificial intelligence. The 2025 ISG Buyers Guide: Agentic and Generative AI serves as a vital resource for understanding the rapidly growing ecosystem of software providers addressing this technological transformation. While generative AI (GenAI) has captured attention for its content generation capabilities, it is Agentic AI that promises to revolutionize how systems autonomously execute complex tasks in dynamic environments. What is Agentic AI? ISG Research defines Agentic AI as artificial intelligence capable of taking autonomous...

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EACOMM Document Tracking and Managemenet System

New Next-Gen Document Tracking and Management System

EACOMM Corporation’s Next-Generation Document Tracking and Management System Effective document tracking and document management are essential for modern organizations striving to improve efficiency, maintain compliance, and secure their data. EACOMM has been developing custom-built document tracking systems for over two decades and we’ve pooled this knowledge and experience along with the latest technologies to launch our next generation system. EACOMM Corporation’s Document Tracking and Management System (DTMS) offers a comprehensive solution that streamlines how documents are received, processed, and archived. Designed for flexibility and ease of use, DTMS helps organizations reduce paperwork, enhance accountability, and ensure that every document is...

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The secret to AI and Fit-for-Purpose Technologies for Government Services

Presented at the 2025 DigiGov Workshop at the National Engineering Center, UP Diliman This article is based on a presentation delivered during the DigiGov Workshop: Citizen-Centric Digital Government Transformation through Fit-for-Purpose Digital Platforms, held from May 5 to 7, 2025, at the National Engineering Center, University of the Philippines, Diliman. Download the Presentation in PPT format About the Workshop Governments worldwide are accelerating their digital transformation journeys to improve service delivery, ensure transparency, and enhance operational efficiency. Central to this movement is a citizen-centric approach—a model that ensures digital initiatives respond to the real needs, expectations, and lived experiences of...

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SPSS in the Philippines: Over 50 years of Continuous Relevance

Statistical analysis has been a cornerstone of research and decision-making across various disciplines. The 1970s marked a turning point for social sciences, as the increasing availability of computers allowed researchers to analyze data in ways that were previously impossible. At the heart of this transformation was SPSS (Statistical Package for the Social Sciences), a software tool that enabled social scientists to perform complex statistical analyses without needing advanced programming skills. Such was the influence of SPSS that the original SPSS manual (Nie, Bent & Hull, 1970) is considered one of “sociology’s most influential books.”  SPSS is one of a rare breed of software...

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Find Top Companies Near You with the NEW PhilippineCompanies.com

Since its launch in 2007, PhilippineCompanies.com has been a trusted Philippine business directory by top companies, helping individuals and enterprises find local businesses, service providers, and company listings with ease. Over the years, we have continuously evolved to serve the needs of business owners and consumers. Now, we are excited to introduce the newly renovated PhilippineCompanies.com, designed for a faster, smarter, and more user-friendly experience! Our redesigned website features a clean, responsive, and easy-to-navigate layout, allowing users to browse business listings seamlessly from desktops, tablets, and mobile devices. The enhanced search functionality ensures that users can quickly find companies based...

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Generative AI is the Future of Technology

Generative AI is the Future of Technology

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September 25, 2023

Generative AI, also known as generative artificial intelligence, refers to advanced deep-learning models capable of generating diverse content, including text, images, and more. These models create content based on patterns and information gleaned from the data on which they were trained. This transformative technology has evolved rapidly in recent years, offering applications in various domains. Generative AI Overview: Evolution of Generative AI Models Generative AI models have their roots in statistics and the analysis of numerical data. The advent of deep learning expanded their capabilities to handle complex data types like images and speech. Variational autoencoders (VAEs), introduced in 2013, …

EACOMM Corporation is now an IBM Silver Partner

EACOMM Corporation is now an IBM Silver Partner

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August 24, 2023

As a partner, EACOMM will be tapping IBM's decades of experience and market leadership in Enterprise Artificial Intelligence, Machine Learning, and Data Analytics to complement and enhance its custom software development and knowledge services.

Generative AI Technology: A New Breakthrough for Customer Service

Generative AI Technology: A New Breakthrough for Customer Service

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August 18, 2023

Artificial Intelligence (AI) has evolved significantly, with Generative AI technologies like ChatGPT, MidJourney, DALL-E, and Bard gaining global attention. Generative Artificial Intelligence creates novel content based on its training, revolutionizing accessibility and applications of AI. It has transcended from a niche tool for data-rich organizations to a universally applicable solution, benefiting students, designers, and office workers alike. Generative AI’s potential is particularly promising for customer service. Unlike rule-based chatbots, it comprehends context, learns from data, and produces human-like, tailored responses for each customer. Personalized Interactions: Generative AI refines its responses as conversations progress, leveraging customer information for personalized suggestions. For …

Academ-e will be ready for the new DepEd MATATAG Curriculum

Academ-e will be ready for the new DepEd MATATAG Curriculum

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August 11, 2023

Academ-e Multi Media Solutions Inc. is planning to ensure that its next-generation Digital Learning Materials will be ready and compliant with the DepEd MATATAG Curriculum come next school year. Academ-e’s Primary Interactive (PI) Learning System provides Grades 1-6 students in the Philippines with a multi-modal and highly interactive alternative to traditional textbook-based learning. As Academ-e’s Technology Partner, EACOMM works hand-in-hand with Academ-e’s esteemed content editors and authors to utilize the latest in AI and multimedia technologies to create world-class digital learning materials for Filipino elementary school students. A Digital Textbook Alternative Academ-e’s digital learning materials are tailored to the Department …

A New Mode of Learning through Educational Videos

A New Mode of Learning through Educational Videos

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July 17, 2023

As children and teenagers spend countless hours immersed in this medium, the question arises: can educational videos effectively teach this new generation?

The Truth about AI in the Workplace

The Truth about AI in the Workplace

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July 11, 2023

AI or Artificial Intelligence (AI) is the buzzword for 2023. But what do you really know about the truth about AI? What is it all about? What are the risks and benefits of having AI in the workplace? This article hopes to shed light on how Philippine companies can benefit from AI and manage the risks involved in adopting it in the Filipino workplace. What is Artificial Intelligence? AI can be defined as: The ability of a computer system to perform tasks commonly associated with intelligent beings. It applies to developing systems endowed with the intellectual processes of humans: Inherent …

Introducing Chaital: GPT-powered AI Chatbot For Your Business

Introducing Chaital: GPT-powered AI Chatbot For Your Business

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June 23, 2023

We are thrilled to announce the launch of Chaital, an advanced AI Chatbot developed by EACOMM Corporation. Designed to revolutionize the way organizations interact with their customers and streamline internal processes, Chaital offers articulate responses to inquiries about your organization, assisting visitors, customers, and employees with ease. Chaital’s cutting-edge features empower businesses to harness the full potential of AI-driven communication. By integrating the same powerful AI engine that powers ChatGPT, Chaital brings unmatched intelligence and efficiency to your organization. Whether you need a responsive customer support chatbot or an internal assistant for your workforce, Chaital has got you covered. An …

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Job Opening: Junior Web Developer

Job Opening: Junior Web Developer

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June 1, 2023

EACOMM Corporation is Looking for a Junior Web Developer to join its award-winning team. Applicants must have graduated from Computer Science, Information Technology, Engineer, Math, Physics, or similar courses: Job Responsibilities: Qualifications: Interested applicants should email their resumes to admin@eacomm.com or via Indeed.

Job Opening: IT Systems Engineer

Job Opening: IT Systems Engineer

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May 23, 2023

EACOMM Corporation and its sister companies are looking for an IT Systems Engineer to be hired as a shared resource with strong experience in managing, configuring, and securing Linux Servers both in the cloud and on-premise. Join our award-winning team of IT professionals. The applicant will be working from Ortigas Center in Pasig City. Qualifications: Responsibilities: Interested applicants should email their resumes to admin@eacomm.com or via Indeed.