We’re thrilled to share that Elisha Insights, the advanced contact center analytics solution from Elisha Telecom, has been named a Finalist in two prestigious categories at the Comms Council UK Awards 2025: Best Innovation and Best Comms Application. The Comms Council UK Awards celebrate the best in British telecoms, spotlighting cutting-edge technology and outstanding contributions to the communications sector. To be shortlisted in not one, but two major categories is a significant recognition of Elisha Telecom’s relentless commitment to innovation, customer service, and AI-driven excellence. Redefining Customer Experience with Elisha Insights At the heart of Elisha Insights lies a powerful...
Read MoreWhat is Microservice Architecture? Microservices, also known as microservice architecture, is a software design approach in which a large application is divided into small, independent, and modular services. Each microservice focuses on a specific business function or capability and can be developed, tested, and deployed independently of the other services. The main advantage of microservices is that they enable organizations to deliver new features and capabilities quickly and efficiently, as they can be developed and tested independently of the other services. Additionally, microservices can be deployed on different platforms and technologies, allowing organizations to choose the best tools and technologies …