Elisha Insights is a Finalist for TWO Comms Council UK 2025 Awards!

We’re thrilled to share that Elisha Insights, the advanced contact center analytics solution from Elisha Telecom, has been named a Finalist in two prestigious categories at the Comms Council UK Awards 2025: Best Innovation and Best Comms Application. The Comms Council UK Awards celebrate the best in British telecoms, spotlighting cutting-edge technology and outstanding contributions to the communications sector. To be shortlisted in not one, but two major categories is a significant recognition of Elisha Telecom’s relentless commitment to innovation, customer service, and AI-driven excellence. Redefining Customer Experience with Elisha Insights At the heart of Elisha Insights lies a powerful...

Read More
agentic-ai visualization

Agentic AI: This New Form of AI Doesn’t Need Prompts

As enterprises continue to digitize operations and seek intelligent automation, the concept of Agentic AI has emerged as a defining force in the next evolution of artificial intelligence. The 2025 ISG Buyers Guide: Agentic and Generative AI serves as a vital resource for understanding the rapidly growing ecosystem of software providers addressing this technological transformation. While generative AI (GenAI) has captured attention for its content generation capabilities, it is Agentic AI that promises to revolutionize how systems autonomously execute complex tasks in dynamic environments. What is Agentic AI? ISG Research defines Agentic AI as artificial intelligence capable of taking autonomous...

Read More
EACOMM Document Tracking and Managemenet System

New Next-Gen Document Tracking and Management System

EACOMM Corporation’s Next-Generation Document Tracking and Management System Effective document tracking and document management are essential for modern organizations striving to improve efficiency, maintain compliance, and secure their data. EACOMM has been developing custom-built document tracking systems for over two decades and we’ve pooled this knowledge and experience along with the latest technologies to launch our next generation system. EACOMM Corporation’s Document Tracking and Management System (DTMS) offers a comprehensive solution that streamlines how documents are received, processed, and archived. Designed for flexibility and ease of use, DTMS helps organizations reduce paperwork, enhance accountability, and ensure that every document is...

Read More

The secret to AI and Fit-for-Purpose Technologies for Government Services

Presented at the 2025 DigiGov Workshop at the National Engineering Center, UP Diliman This article is based on a presentation delivered during the DigiGov Workshop: Citizen-Centric Digital Government Transformation through Fit-for-Purpose Digital Platforms, held from May 5 to 7, 2025, at the National Engineering Center, University of the Philippines, Diliman. Download the Presentation in PPT format About the Workshop Governments worldwide are accelerating their digital transformation journeys to improve service delivery, ensure transparency, and enhance operational efficiency. Central to this movement is a citizen-centric approach—a model that ensures digital initiatives respond to the real needs, expectations, and lived experiences of...

Read More

SPSS in the Philippines: Over 50 years of Continuous Relevance

Statistical analysis has been a cornerstone of research and decision-making across various disciplines. The 1970s marked a turning point for social sciences, as the increasing availability of computers allowed researchers to analyze data in ways that were previously impossible. At the heart of this transformation was SPSS (Statistical Package for the Social Sciences), a software tool that enabled social scientists to perform complex statistical analyses without needing advanced programming skills. Such was the influence of SPSS that the original SPSS manual (Nie, Bent & Hull, 1970) is considered one of “sociology’s most influential books.”  SPSS is one of a rare breed of software...

Read More

Find Top Companies Near You with the NEW PhilippineCompanies.com

Since its launch in 2007, PhilippineCompanies.com has been a trusted Philippine business directory by top companies, helping individuals and enterprises find local businesses, service providers, and company listings with ease. Over the years, we have continuously evolved to serve the needs of business owners and consumers. Now, we are excited to introduce the newly renovated PhilippineCompanies.com, designed for a faster, smarter, and more user-friendly experience! Our redesigned website features a clean, responsive, and easy-to-navigate layout, allowing users to browse business listings seamlessly from desktops, tablets, and mobile devices. The enhanced search functionality ensures that users can quickly find companies based...

Read More

As businesses across the globe continue to embrace mobile technology, the need for a robust Mobile Device Management (MDM) solution has never been more crucial. One such solution is IBM MaaS360, which provides organizations with the tools they need to secure, manage, and monitor their mobile devices and apps. With MaaS360, Philippine companies can easily navigate the complexities of mobile device management through its array of features that can simplify their operations while enhancing security and productivity. What is MaaS360? IBM MaaS360 is a comprehensive MDM solution designed to help businesses control and secure their mobile environments. It provides businesses …

As a technology-driven organization, EACOMM actively monitors emerging innovations poised to shape the future. The convergence of generative AI and robotics is on track to turn science fiction into reality within the next decade. Exploring works like Do Androids Dream of Electric Sheep? can provide valuable insights into the ethical and philosophical challenges these technologies may present. By staying well informed of these developments, EACOMM aims to contribute to a responsible and sustainable technological future. Do Androids Dream of Electric Sheep? In Philip K. Dick’s 1968 novel Do Androids Dream of Electric Sheep? (From which the 1982 film BladeRunner was …

As 2024 draws to a close, we at EACOMM reflect on an exciting year of progress, innovation, and collaboration. This year, we focused on leveraging cutting-edge technology to create meaningful solutions that empower businesses and enhance public services. Major Achievements in 2024 Celebrating Our Team and Partnerships None of these achievements would have been possible without the dedication of our talented team and the trust of our clients and partners. Our collaborations this year have been a testament to the power of teamwork and shared vision. From codeveloping groundbreaking applications to supporting large-scale digital transformations, we have collectively made a …

In today’s fast-paced business world, delivering exceptional customer service is a key differentiator. To empower organizations in this critical area, Elisha Insights combines cutting-edge Artificial Intelligence (AI) and Natural Language Processing (NLP) technologies, providing real-time analysis of customer interactions. With its sophisticated platform, Elisha Insights is setting a new benchmark in contact center analytics. What is Elisha Insights? Elisha Insights is a comprehensive analytics solution designed to evaluate customer service interactions seamlessly. By processing video, audio, or text data through its proprietary Generative AI engine, it delivers actionable insights in near real-time. The platform’s ability to perform qualitative and quantitative …

Dynamic Online Content Management System (DO-CMS) has consistently evolved since its inception in 2006. Recognized as an award-winning content management system, DO-CMS has powered hundreds of websites across industries, thanks to its robust and customizable architecture and feature-rich environment. With the release of version 5.4, the platform continues to raise the bar by introducing a Headless .NET CMS edition—an exciting leap for developers seeking improved flexibility, performance, and security. The Evolution of DO-CMS DO-CMS has come a long way from its original design. When it was first launched, the platform catered to organizations seeking a customizable and scalable CMS solution …

As Chaital marks its first anniversary, we reflect on a year of innovation, growth, and success. Since its launch, Chaital has rapidly become an invaluable asset for organizations across various industries, showcasing its flexibility and effectiveness in streamlining communication and improving processes. From driving significant sales growth to assisting in complex system operations, Chaital’s impact has been profound. This milestone marks not just a year of service, but a year of empowering organizations to harness the power of AI-driven communication in ways that were previously unimaginable. How Organizations are using Chaital The variety of use cases we’re seeing from our …

The CiViS eGovernance System is a comprehensive E-Governance Suite designed to streamline government operations through advanced AI, data analytics, and customizable modules. For over 24 years, EACOMM Corporation has been a trusted partner in delivering custom software solutions for various government agencies. From the Department of Transportation to the Office of the Ombudsman, EACOMM’s expertise has been instrumental in modernizing operations, enhancing decision-making, and improving service delivery. Streamlined Operations with AI and Data Analytics CiViS harnesses the power of AI and data analytics to enhance decision-making and operational efficiency across various government entities. The suite is fully customizable, ensuring that …

EACOMM Corporation is excited to announce its participation as a Gold Sponsor at the NICT Summit 2024 to be held at the Crowne Plaza Manila Galleria. This prestigious event, organized by the CIO Forum, CIO Forum Foundation, Department of ICT, and CIO Academy Asia, will be held as part of the month-long celebration of National ICT Month (NICTM) 2024. The Summit, themed “Digital Governance: Navigating the Future,” aims to foster innovation and empowerment in the ICT sector, aligning with the broader NICTM 2024 theme “Bayang Digital Bagong Pilipinas.” EACOMM’s Innovations on Display At the Summit, EACOMM will showcase a range …

In the ever-evolving fields of risk management, safety, and insurance, professionals are constantly seeking tools that can streamline their workflows and enhance their effectiveness. Enter PRISM Responder, a cutting-edge mobile application specifically designed for incident and hazard reporting. Conceptualized and designed by Mr. Daniel Barlicos, a veteran with over 44 years of experience in risk management and insurance programming, and developed by EACOMM Corporation, the Philippines’ premier custom software developer, this app promises to transform how professionals respond to and manage risks on-site. Meet the Visionary Behind PRISM Mr. Daniel Barlicos brings a wealth of knowledge and expertise to the …